Întrebări frecvente K-Beauty
Answers to the most frequently asked questions about K-Beauty
1Are the products on FeelMySkin 100% authentic?
2Do I have to follow the 10-step Korean routine to have perfect skin?
It is not mandatory. The 10-step routine is just a guide that presents all possible steps and the order of product application. Some steps are optional, and others can be used only when needed. You can also combine Korean and non-Korean products. The most important thing is to find the routine that works for you, regardless of the number of steps.
3Is K-Beauty only suitable for Asian skin?
No. Korean products are used by people all over the world and are sold globally because they are suitable for all skin types. However, every person has different skin, so it is important to choose products with ingredients suitable for your specific needs.
4I can't find my favorite K-Beauty product or brand on FeelMySkin?
Write to us! We are always open to recommendations and requests. You can send us an email at info@feelmyskin.fr with the desired product or brand.
5How can I find a specific brand?
Click on "BRANDS" at the top of the page. There you will find the complete list of available brands.
6When will my order be processed?
All orders are shipped from our warehouse in France. We use the Colissimo tracking service for national and international deliveries. Orders placed before 2:00 PM will be shipped on the same day. You will receive a tracking code once the order has been sent. We use the Colissimo tracking service for national and international shipments. All orders are shipped from our warehouse in France. We use the Colissimo tracking service for national and international deliveries. Orders placed before 2:00 PM will be shipped on the same day. You will receive a tracking code once the order has been sent.
7All orders are shipped from our warehouse in France. We use the Colissimo tracking service for national and international deliveries. Orders placed before 2:00 PM will be shipped on the same day. You will receive a tracking code once the order has been sent.
Add the desired products to your cart and proceed to checkout. You will find a special field for entering the discount code. Note: you can use only one code per order.
8How can I get a discount?
You can subscribe to the newsletter, recommend a friend to buy from feelmyskin.fr, or join the loyalty program before your first order. This way, you can receive a 10% discount on the next product you buy.
9What is the expiration date of my product?
Even if the labels are in Korean, you will usually find a symbol with an open jar and "12M" inside – meaning the product should be used within 12 months of opening. Some products have a date followed by "manufacturing" – this is not the expiration date, but the production date.
